ACT WITH
EMPATHY

*A Note on Language

We honor the experiences of participants with lived/living experience by not changing the language people used in these videos. However, some of the videos contain language that can perpetuate stigma toward people with substance use disorders. As healthcare workers, we should use person-first language to reduce stigma and bias. Not doing so leads to worse outcomes and experiences. Please review this NIDA page on person-first language for preferred terms to use when communicating both verbally and in charts.

People are so much more than their addiction. They are artists, parents, students, friends, and loved ones. But addiction takes its toll on many aspects of life. By listening with empathy, healthcare workers can build trust and provide care that truly meets people with substance use disorders where they are. This is key to supporting our patients in their goals.

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I had a baby on drugs. That's not something anybody wants to do, but when you're in addiction, your values change. Everything changes. It's not that I didn't love my children or want them, it's just the addiction had a grip on me and it was hard to let go.

 

- Brooke, Mother & Wife