ACT WITH
PERSISTENCE

*A Note on Language

We honor the experiences of participants with lived/living experience by not changing the language people used in these videos. However, some of the videos contain language that can perpetuate stigma toward people with substance use disorders. As healthcare workers, we should use person-first language to reduce stigma and bias. Not doing so leads to worse outcomes and experiences. Please review this NIDA page on person-first language for preferred terms to use when communicating both verbally and in charts.

Keep the door open – no matter where someone is at

 

Part of whole person respectful care means valuing each person, regardless of their substance use goals. Every interaction is an opportunity for engagement. You never know when someone is ready for change, so our goal is to make everyone feel welcome to come back anytime.

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If someone needs us and if they're not interested in talking, that doesn't mean the door is closed.

 

- Johanna Sluser, NP